iTunes Won’t Open Problems [Fixed]

It’s early morning and you feel energetic! You feel like listening to music and throw some dance moves in. You connect the aux cable of your speakers to your computer and think everything is ready for that perfect morning head start. But your iTunes won’t open.

You click on iTunes and wait eagerly for it to open. A minute has passed by, but yet no response! So you click and click and click, but iTunes is just refusing to open. The mouse loading just spins a few times and then stops. So you restart your computer, thinking that everything will be fine and iTunes will run smoothly. But you still get the same result, and it is only adding to your frustration. You feel like throwing your computer out of the window but, we recommend not doing that and instead, continue reading this guide as it will provide you proper stepwise solutions which would probably help you fix this issue and get back to your morning routine.

Also Check – Play .mkv file in iPhone/iPad

Well, it isn’t just the morning routine, this can happen at any time, and we all know that when it happens, it is very frustrating to think “Damn! Why iTunes wont start” or “Arghh! iTunes doesn’t open ” and you cannot listen to music, download a new album or even connect your iOS device to your computer. There are many possible reasons why iTunes won’t work. The fixes provided in this guide are safe and will not affect your music collection in any way. So without any further delay, let us go through all the possible fixes available if the iTunes installed on your computer is not working. We also experience sometimes, iTunes wont open on Windows 10 or Mac.

Possible System Issues for iTunes

  1. Check if there are any corrupt application files which are preventing iTunes from opening. You can do this by simply running a security scan using your antivirus. If there are any such files, remove them.
  2. Make sure that your computer’s security system is always up-to-date.
  3. Always keep your drivers updated. iTunes and other applications might not work properly if the drivers are not up-to-date.
  4. See to it that iTunes is installed correctly. If not, then reinstall iTunes.

Solutions for iTunes won’t open problems

Fix #1: Start iTunes in Safe Mode

  1. Hold the Shift and Ctrl keys together on your keyboard while you open iTunes.
  2. This will open iTunes in safe mode.
  3. What this does, is it isolates iTunes from any interference caused by third- party plug-ins and scripts. Third-party plug-ins and scripts are not manufactured by Apple.
  4. As iTunes is starting, you will see a message which says, “iTunes is running in Safe Mode. Visual programs you have installed have been temporarily disabled.
  5. If iTunes doesn’t open in Safe Mode, remove all third-party plug-ins.

Fix #2: Configure your Firewall

At times, many firewalls block a software program’s ability to connect to the internet. A Firewall is a network security system which is designed to prevent any unauthorized access to or from a private network. Configuring your firewall to allow iTunes to connect to the Internet is important. Following are the steps to make sure that the firewall on your Windows PC is not blocking iTunes:

  1. Open Start menu by pressing the Windows key on your keyboard. You can also press Ctrl and Esc at the same time to open the Start menu.
  2. Click on the magnifying icon or search field. In the search field, enter “firewall.cpl” and press Enter. The Windows Firewall window opens.
  3. Click on “Allow an app or feature through Windows Firewall,” if you are a Windows 8 or 10 user. If you are a Windows 7 user, click “Allow an app or feature through Windows Firewall” and then click “Change settings.”
  4. Select iTunes for both private and public networks and Bonjour for Private networks only.
  5. If iTunes and Bonjour aren’t listed, click “Allow another app” (for Windows 8 and 10 users) and “Allow another program” (for Windows 7 users)
  6. If you cannot see iTunes listed, click Browse and go to C:\Program Files\iTunes\. For Bonjour, click Browse and go to mDNSResponder (C:\Program Files\Bonjour\).
  7. Select one of the programs and click “Add” in the Add an App/Add a Program (Windows 10 and 8/ Windows 7 respectively)
  8. Click OK and close the firewall window.

Fix #3: Disconnect your computer from the Internet

  1. Simply disable your Wifi or unplug the ethernet cord.
  2. Click on iTunes and see if it works correctly. This is because at times, due to errors in communicating to the Apple store may cause iTunes to stop working.
  3. If iTunes is working without any issues when your computer is not connected to the internet, you need to update your drivers.
  4. If, however, if there are still some issues, contact Apple Support or more help.

Fix #4: Create a new user account

Sometimes, issues related to iTunes not working, might just be related to just a particular user account.

To check if this is the case, create a new user account on your computer. Follow these steps to create a new user account:

  1. Click on the start button or the windows button on your keyboard and open Control Panel.
  2. Click on “User Accounts and Family Safety.”
  3. Click on “User Accounts.”
  4. Click “Manage another account.” You might get prompted for administrator password confirmation.
  5. Click “Create a new account” and type in any name of your choice.
  6. Click on ‘Create Account”.

For Windows 10 users,

  1. Press the Windows button on your keyboard and go to Control Panel.
  2. Click on “Change Account Type” under “User Accounts.”
  3. Click on “Add a new user in PC Settings.”
  4. Click on “Add someone else on this PC” and then follow the on-screen instructions.

Once the new user account is created, click on iTunes. If the issues still continue, then it might be a system issue which we will discuss later. If iTunes runs without any issues, then it is confirmed that it is a user-specific issue. This means that there are some content files in the earlier user account because of which, iTunes is not working. Following are the steps you can follow to tackle this:

  1. Open iTunes folder, which is usually C:\users\username\My Music\iTunes.
  2. Move iTunes Library.itl to your desktop.
  3. Now when you open iTunes, the library will be empty.
  4. Press Ctrl+B to open Itunes menu.
  5. Click on “Choose File” and select “Add Folder to Library.”
  6. Open the folder where you keep all your music files.
  7. Select and drag a music file to the iTunes window.
  8. Wait and see if iTunes adds and then performs the gapless playback scan on this file.
  9. If the scan is successful, continue adding more files.
  10. If when adding a particular file, you encounter the same issue, it means that is the file which was creating problems. Repeat all the steps, but make sure you don’t add the files which caused the problem.

Fix #5: Reinstall iTunes

If all other options don’t work, reinstall iTunes. Follow these steps to reinstall iTunes.

  1. Click on the windows button or press Ctrl and Esc buttons together to open the Start Menu.
  2. Open Control Panel.
  3. At the bottom left side of the list of options in Control Panel, you will see an option called “Uninstall a program” under “Programs.” Click on it.
  4. A list of all the installed programs will appear.
  5. Now, you have to uninstall iTunes and all related software components in the following order:
    – iTunes Apple Software Update
    – Apple Mobile Device Support
    – Bonjour
    – Apple Application Support 32-bit
    – Apple Application Support 64-bit.

Note: Do not uninstall the above components in a different order. Also, do not uninstall only some of the components. Uninstalling the components in a different order might cause problems later. After you are finished installing one program file, you might get a prompt stating that you should restart your computer. Do not restart your computer unless and until all program files mentioned above are completely uninstalled.

6. Now open Computer and open the location where you install all your applications. (Usually, It is Local Disc C)

7. Open the Programs folder in Local Disc C.

8. Delete the folders- iTunes, Bonjour, and iPod (only if they exist)

9. In Common Files, delete- Mobile Device Support, Apple Application Support, and CoreFP.

10. If you have a 32-bit system, click on recycle bin on the desktop and empty all files from the Recycle bin.

11. If, however, you are running a 64-bit system, open the Program Files (x86) folder, delete iTunes, Bonjour, and iPod folders if they exist.

12. In Common Files folder and delete Mobile Device Support, Apple Application Support,

13. Click on recycle bin on the desktop and empty all files in the recycle bin.

14. Make sure one last time that all Apple components are completely removed from your computer and then restart your computer.

15. Now, to reinstall, go to, if you don’t have an iTunes setup file or if you have a setup file which is old and outdated.

16. Click on “iTunes” and then “Download iTunes.”

17. Select your computer type and click “Download Now”.

18. Open the downloaded file and install iTunes.

Final Words for iTunes Problems

So, Next time when your iTunes Won’t Open or you face any iTunes problems, Make sure you followed the above steps properly.

Please comment if the problem persists.

UPDATE: We’ve started getting emails from the readers and they found this post very useful. Since it’s not possible for us to thank everyone individually, We thank all of you who tried solutions for your iTunes problems and got succeeded.

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  1. None of these work (or are realistic “fixes” that ordinary people could accomplish). iTunes is the worst piece of software I’ve ever seen. It simply doesn’t comply with Windows standards, and I’m sure that’s why it’s not starting up. No other Windows programs have interference from “3rd party plugins”. In Windows, third party apps are perfectly normal and every other software org knows this. I realize this is not how Apple works, but get over it. Windows is different. Windows is open.

  2. I tried all the fixes listed here and anthing didn’t work.

    Trying diferent things in the properties windows, I found by myself a fix: I allowed full control for diferents users Security section and then in Shortcut section I checked Run as admin option in Advanced settings.

    Hope it can help someone.

    • We’ve already updated the list with fewer new methods. Please check and let us know whether it’s working or not. Thanks!


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